Regional Account Manager - Indianapolis, IN

Packsize is an automation company that enables more efficient and sustainable packaging process flows from packing to unboxing. We’re propelling our customers and the industry forward, always looking to innovate and improve. Because, to us, packaging is about much more than a box, it’s about delivering what’s right, for our customers, for their customers and our planet.

Position Summary

The Regional Account Manager will help lead the account management efforts within their assigned book of business. Including opportunity generation, owning the customer life cycle, project management, proposal and contract negotiation through deal closure in our existing account base. They will work closely with the new business development, solutions, finance and marketing team to create engaging, impactful, and innovative solutions for our customers. This is a customer-facing role with the ability to make a positive impact by representing Packsize to our existing and growing customer base.

The Regional Account Manager is part of a unified team across the company who are driven to exceed customer expectations, improve our processes and technology to meet company growth objectives. This position will be expected to meet sales goals established by Packsize, while delivering the highest standard of quality, integrity and customer service.

This team member champions the comprehensive technology and automation solution portfolio Packsize offers for our customers who have already initiated their contracts. They will be managing the corporate influence points and educating on the value proposition of On-Demand Packaging at an executive customer level. Responsible for regular communications and extended enablement to our customers to increase the adoption of our products. The Regional Account Manager is a key owner in the partner ecosystem to maximize Packsize’s presence in the marketplace.

Roles and Responsibilities:

• Develop and maintain expert knowledge on the application, benefits, and features of Packsize solutions and partner technology

• Advocate customer success by conducting client-facing meetings (virtual and/or face-to-face) with customers to effectively act as the voice of the customer and independently solve client problems, drive partnerships and expansion for assigned accounts

• Cultivate and close new sales opportunities across existing customers

• Work with cross-functional teams in order to manage deals, design solutions and long-term plans that align with a mutually beneficial strategy that contributes to increased market share, revenue and profitability

• Effectively manage a book of business, creating reliable customer roadmaps and working with business partners to close open pipeline opportunities to achieve sales quotas

• Support the project management and on-site implementation of customer packaging solutions and adoption

• Understand the competitive landscape within their assigned book of business

Experience and Education Required:

• 2-5 years successful track record in a complex selling environment

• Strong ability to influence, communicate, present to and collaborate with multiple teams throughout Packsize and client stakeholders, including VPs and C-Suite

• Significant experience in a multifaceted, strategic sales process and a proven ability to develop and maintain relationships

• Ability to manage a funnel and pipeline selling process as it relates to territory and account opportunities

• Maintain strong personal organization to prioritize work against customer and company goals in a fast-paced environment

• Proactive in taking ownership with external and internal stakeholders

• Expert in negotiating, solving problems, managing projects and client budgets

• Bachelor’s Degree in Business, Marketing or related field (Preferred)

Competencies:

• Ability to Execute

• Growth Mindset

• Financial Acumen

• Systemic Thinking

• Executive Communication

Physical Demands and Working Conditions:

• Ability to travel up to 60%

• Ability to work from a home office

• Valid driver’s license and acceptable driving record

Salary Benefit

The salary range for this role is $90,000; however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills.

If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.

Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.